The importance of mobile devices in digital forensics and eDiscovery used to be infrequent, but mobile devices are fast approaching to become a standard data source in litigation. Text messages communications are the primary reason these devices need to have this relevant evidence extracted.
Americans spend an average screen time of 5.4 hours on their mobile phones daily and send 2.2 trillion text messages per year. 68.1 percent of website visits globally in 2020 came from mobile devices, while desktop website visits only accounted for 29 percent. Mobile devices are used regularly for work, and business communications over text messages are commonplace today.
However, emerging challenges such as privacy concerns, pandemic social distancing, the accessibility and usability of some devices—especially employee owned “Bring Your Own Device” (BYOD) devices—and delivery of text messages in a usable format have made forensic evidence collection more complex than ever. Digital forensics experts are gathering evidence from countless devices, but how those collections are performed and how the data isdelivered and reviewed has changed dramatically in the last few years. Mobile device digital forensics is constantly evolving, which means that digital forensics providers need to offer services that can easily adapt and still meet defensible standards for evidence authentication.
Forensic Discovery, a technology services firm specializing in digital forensics and hosted document review, provides state-of-the-art mobile device forensics services that address the challenges associated with mobile devices collection and discovery today. Forensic Discoveryis a leader in the US in consultative remote mobile device collection and expert forensic services for corporations and attorneys.
“Digital forensics providers must collect data from mobile devices remotely, securely and quickly while ensuring authenticity and admissibility in court proceedings. Forensic Discovery uses a proprietary process to remotely collect and extract text messages from mobile devices—including personal devices—which enables these messages to be housed in its online review platform while maintaining the custodian's expectation of privacy.
Our decades of expertise and strategic collaboration with our clients allow us to seamlessly support their evolving needs.” says Trent Walton, President of Forensic Discovery.
Forensic Discovery also provides custom services to identify potentially relevant text messages and deliver text messages in a PDF format suitable for review and production to support downstream discovery and investigative needs, and even loading the results into a review platform for the client. The team has extensive experience documenting findings via expert affidavits, reports, or verbal testimony.
Forensic Discovery uses a proprietary process to remotely collect and extract text messages from mobile devices, which enables these messages to be housed in its online review platform while maintaining the custodian's expectation of privacy
“Our unique approach allows us to navigate any logistical challenges and adhere to the strictest standards when it comes to preserving evidence,” adds Walton.
For example, in a case involving the collection of data from several iPhones, one of the iPhones to be collected had a cracked screen and wasn’t usable. Forensic Discovery quickly replaced the screen on the iPhone and was still able to forensically extract the data from it successfully, addressing the collection of it (and the other devices) in a timely manner within budget.
In a nutshell, Forensic Discovery is poised to maintain its position as a leader in consultative mobile device collection, expert forensic analysis, and hosted document review services.